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Frequently asked questions
Weather & Environment
Tickets
Accessibility
Parking Eating & Drinking
The Journey
AURORA operates in the event of rain or wind, so check the weather forecast and dress appropriately. If necessary, be sure to bring a rain jacket and/or an umbrella. Encouragingly, any drizzle on a given night would provide visitors with a unique experience because it creates another medium upon which the lasers and lights reflect.
If the weather presents a risk to safety, for example, a severe storm, we reserve the right to close AURORA, in order to ensure the safety of our staff and visitors. The decision will be made to cancel the show by 5pm on the day.
Cancellation: If we need to cancel certain time schedules, an email and/or SMS will be sent to all ticket holders. A notification will also be posted on our Facebook page. Guests can reschedule their visit by following the directions in the supplied email.
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